eCommerce Terms and Conditions

eCommerce Terms & Policies

Effective Date: April 17, 2025

Welcome to Ample Health & Wellness’ Online Store! Below you’ll find the policies related to our eCommerce services, including product purchases and affiliate sales. Please read these policies carefully, as they apply to all purchases and transactions made through our website. By completing a purchase, you agree to these terms.

1. Return & Refund Policy

We want you to love what you ordered! If you’re not completely satisfied, we’re here to help with returns and refunds. Please review our policy below:

• Eligibility for Returns:

  • You can return physical products within 30 days of receiving your order, as long as the items are unused, in their original packaging, and in resellable condition.

  • Digital products (eBooks, digital downloads, etc.) are non-returnable.

• How to Initiate a Return:

  • To return an item, please contact us at su*****@********************ss.com within 30 days of receiving your order. Include your order number and the reason for the return. We will provide instructions on how to return the item.

• Refund Process:

  • Once we receive the returned item, we will inspect it to ensure it meets our return criteria. Refunds will be processed within 10 business days and will be credited to the original method of payment. Shipping fees are non-refundable unless the product was defective or damaged.

• Non-returnable Items:

  • Digital products and custom items (personalized items) are not eligible for return. 

• Return Shipping:

  • The customer is responsible for return shipping costs unless the product is defective or was shipped incorrectly. We recommend using a trackable shipping service to return items, as we cannot guarantee receipt of returned products.

  • Return Address:
    Ample Health & Wellness
    1910 Madison Avenue #2509
    Memphis, TN 38104

2. eCommerce Privacy Policy

At Ample Health & Wellness, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you make a purchase through our website. By purchasing products through our online store, you agree to the collection and use of your information in accordance with this policy.

Information We Collect:

When you make a purchase or sign up for our newsletter, we collect certain personal information to complete your transaction. The information we collect may include:

• Personal Identification Information: Name, email address, mailing address, phone number, and payment information (such as credit card or PayPal details).

• Order Information: Order history, product preferences, and other transaction-related details.

• Technical Data: IP address, browser type, device type, and operating system when you visit our website for purchasing.

How We Use Your Information:

We use the information we collect for the following purposes:

• To process and fulfill orders: To complete your transactions, deliver your products, and provide customer service.

• To send promotional materials: If you opt-in to receive emails from us, we may send you updates, offers, or other marketing materials. You can unsubscribe at any time.

• To improve our services: To analyze sales trends, improve our website’s functionality, and provide better customer support.

How We Protect Your Information:

We take the protection of your personal information seriously. We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is 100% secure, so while we strive to protect your personal information, we cannot guarantee its absolute security.

Sharing Your Information:

We do not sell, rent, or trade your personal information to third parties. However, we may share information with third-party service providers, such as:

• Payment Processors: We use trusted payment gateways (e.g., Stripe, PayPal) to process your payments. These providers have their own privacy policies regarding your information.

• Shipping Partners: We share your address and order details with our shipping partners to ensure timely delivery.

• Affiliate Partners: If you purchase a product through an affiliate link, we may earn a commission. We may share some of your purchase details with affiliate networks, but they will not have access to your personal information beyond what is required for tracking commissions.

Cookies and Tracking Technologies:

Our website uses cookies and other tracking technologies to enhance your shopping experience. Cookies are small data files that are stored on your device to remember your preferences, track your order status, and provide a personalized experience. You can choose to disable cookies through your browser settings, but this may affect your ability to complete transactions on our website.

Your Rights:

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.

• Correction: If any of your information is incorrect or incomplete, you can request corrections.

• Deletion: You can request that we delete your personal information, subject to certain conditions (e.g., if there is an ongoing transaction).

• Opt-out of Marketing: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.

Changes to This Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

3. Shipping Policy

We strive to get your orders to you as quickly as possible. Here’s everything you need to know about shipping:

• Shipping Methods:

  • We may use either UPS, USPS, or FedEx to fulfill orders. Shipping rates are calculated at checkout based on your location and the size of your order.

• Shipping Timeframes:

  • Orders are processed within 2-3 business days and generally arrive within 5-7 business days for domestic orders. International shipping times may vary, and additional customs duties may apply.

• Shipping Costs:

  • Shipping costs are calculated at checkout based on the destination and weight of your order.

• International Shipping:

  • At this time, we do not offer international shipping.

• Lost or Damaged Goods:

  • If your order is lost or damaged during shipping, please contact us at su*****@********************ss.com within 7 days of receiving your tracking information. We will help file a claim with the carrier or provide a replacement or refund as appropriate.

4. Payment Terms

We accept several forms of payment to make your shopping experience easy and secure:

• Accepted Payment Methods:

  • We accept the following forms of payment:

    • Credit and debit cards (Visa, MasterCard, American Express, Discover)

    • PayPal

• Payment Processing:

  • Payments are processed at the time of purchase. Once your payment is successful, you will receive an order confirmation email. If your payment fails, you will be notified immediately, and you will need to update your payment details.

• Subscription Payments:

  • If you subscribe to a recurring service or product, payments will be charged at the interval you select (e.g., monthly, quarterly). You may cancel at any time by contacting us at su*****@********************ss.com.

• Payment Failures:

  • In the event of a payment failure (e.g., insufficient funds, declined transaction), you will be notified, and you can update your payment method directly through your account or via your payment provider.

5. Affiliate Commissions Earned by Ample Health & Wellness

While we do not currently offer an affiliate program to our customers, Ample Health & Wellness earns affiliate commissions from certain products sold through our eCommerce store. These commissions help support our business and allow us to continue offering valuable wellness resources and services.

• How Affiliate Commissions Work:

  • When you purchase products from our eCommerce store that are part of our affiliate partnerships, Ample Health & Wellness earns a commission from the sale. This commission is paid by the third-party company we are affiliated with and does not affect the price you pay for the product.

• Product Recommendations:

  • Some of the products offered on our website may be linked to third-party platforms (e.g., Amazon, Fullscript, etc.). When you purchase through these links, Ample Health & Wellness may earn a small commission at no additional cost to you. These commissions help support our mission and the services we offer.

• Purchases and Refunds:

  • Ample Health & Wellness is not responsible for any purchases made through affiliate links. If you encounter issues with your order, such as purchasing the wrong item or needing a refund, you will need to contact the third-party affiliate company directly for resolution.

  • We encourage you to review the third-party company’s return and refund policies before making a purchase to ensure a smooth transaction.

• Transparency:

  • We are committed to being transparent with our customers. If a product is part of an affiliate partnership, we may mention it on the product page or in our promotional materials.

• No Additional Cost:

  • Purchasing products through affiliate links does not change the price you pay. The affiliate commission is paid to us directly by the affiliate partner.

6. Intellectual Property Rights

All content on the Ample Health & Wellness website is protected by copyright laws. By using our site, you agree to the following:

• Ownership of Content:

  • All text, graphics, logos, images, videos, and other content are owned by Ample Health & Wellness and protected by intellectual property laws.

• Prohibited Use:

  • You may not copy, reproduce, distribute, or otherwise use any of our content for commercial purposes without written permission from Ample Health & Wellness.

• Trademarks:

  • The name “Ample Health & Wellness” and any related logos are trademarks of Ample Health & Wellness. You may not use these trademarks without our prior written consent.

7. Cookie Policy

Our website uses cookies to enhance your browsing experience. Here’s what you need to know:

• What Cookies Are Used:

  • We use both session cookies (temporary cookies that expire when you close your browser) and persistent cookies (cookies that remain on your device until they expire or are deleted).

• Why Cookies Are Used:

  • Cookies help us improve the performance of our website, analyze traffic, remember your preferences, and provide a more personalized experience.

• Managing Cookies:

  • You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

8. General Terms for eCommerce

By completing a purchase through Ample Health & Wellness, you agree to the following:

• Customer Responsibilities:

  • You are responsible for providing accurate and complete information during the checkout process, including your billing and shipping address.

• Order Confirmation:

  • After placing your order, you will receive an email confirming your purchase. If you do not receive a confirmation email, please contact us at su*****@********************ss.com.

• Changes to Policies:

  • Ample Health & Wellness reserves the right to update or modify these policies at any time. All changes will be reflected on this page with an updated revision date.

Contact Us

If you have any questions or concerns about our eCommerce Terms & Policies, please feel free to contact us at:

Ample Health & Wellness
Email: su*****@********************ss.com
Phone: 720-964-1335

We are happy to assist you!